Role Stress and Job Performance in the Economic Recession Issue: Evidence from Finance Companies
Main Article Content
Abstract
The World Bank has predicted a global economic recession to occur in 2023. This prediction is becoming increasingly apparent due to several indications that have begun to emerge, such as aggressive increases in benchmark interest rates carried out by the central banks of different countries to curb inflation. The aim of this study is to explore the effects of the role arising from changes caused by the recession issue. This research was conducted after the end of the year 2023 to determine the extent of the effects of the recession issue on companies. The research sample consists of employees working in the used car financing sector. The results of the study prove that there is a negative influence of job stress on job performance. And the positive influence of the recession issue on job stress.
Article Details
References
- N. Miranda, Everything About Financing Institution Law, Smart Book, Yogyakarta, 2012.
- B. Prakoso, Pengaruh Perputaran Modal Kerja dan Perputaran Piutang Terhadap Profitabilitas (Studi Pada Perusahaan Pembiayaan Listing di BEI Periode 2009-2013), J. Admin. Bisnis. 15 (2014), 1-9.
- M. E. Porter, Competitive Strategy Techniques for Analyzing Industries and Competitors, Penerbit Erlangga, Jakarta (2002).
- D.S. Bedford, R.F. Speklé, S.K. Widener, Budgeting and Employee Stress in Times of Crisis: Evidence from the Covid-19 Pandemic, Account. Organ. Soc. 101 (2022), 101346. https://doi.org/10.1016/j.aos.2022.101346.
- M. Burkert, F.M. Fischer, U. Schäffer, Application of the Controllability Principle and Managerial Performance: The Role of Role Perceptions, Manage. Account. Res. 22 (2011), 143–159. https://doi.org/10.1016/j.mar.2011.03.002.
- M. Burkert, F.M. Fischer, F. Hoos, K. Schuhmacher, The Relationship Between Lack of Controllability and Proactive Work Behaviour: An Empirical Analysis of Competing Theoretical Explanations, Account. Bus. Res. 47 (2016), 144–171. https://doi.org/10.1080/00014788.2016.1222262.
- D. Marginson, B. Bui, Examining the Human Cost of Multiple Role Expectations, Behav. Res. Account. 21 (2009), 59–81. https://doi.org/10.2308/bria.2009.21.1.59.
- P. Dasgupta, Effect of Role Ambiguity, Conflict and Overload in Private Hospitals’ Nurses’ Burnout and Mediation Through Self Efficacy, J. Health Manage. 14 (2012), 513–534. https://doi.org/10.1177/0972063412468980.
- J.F. Dent. Tensions in the Design of Formal Control Systems: A Field Study in a Computer Company, In: W.J. Bruns, R.S. Kaplan, (Eds.), Accounting and Management: Field Study Perspectives, Harvard Business School Press, Boston, pp. 119–145, (1987).
- K.A. Merchant, How and Why Firms Disregard the Controllability Principle, In: W.J. Bruns, R.S. Kaplan, (Eds.), Accounting and Management: Field Study Perspectives, Harvard Business School Press, Boston, pp. 316–338, (1987).
- G.M. McNally, Responsibility Accounting and Organisational Control, J. Bus. Finance Account. 7 (1980), 165–181.
- S.P. Brown, E. Jones, T.W. Leigh, The Attenuating Effect of Role Overload on Relationships Linking Self-Efficacy and Goal Level to Work Performance, J. Appl. Psychol. 90 (2005), 972–979. https://doi.org/10.1037/0021-9010.90.5.972.
- M.A. Cavanaugh, W.R. Boswell, M.V. Roehling, J.W. Boudreau, An Empirical Examination of Self-Reported Work Stress among U.S. Managers, J. Appl. Psychol. 85 (2000), 65–74. https://doi.org/10.1037/0021-9010.85.1.65.
- J.A. Lepine, N.P. Podsakoff, M.A. Lepine, A Meta-Analytic Test of the Challenge Stressor–Hindrance Stressor Framework: An Explanation for Inconsistent Relationships Among Stressors and Performance, Acad. Manage. J. 48 (2005), 764–775. https://doi.org/10.5465/amj.2005.18803921.
- W.B. Schaufeli, A.B. Bakker, W. Van Rhenen, How Changes in Job Demands and Resources Predict Burnout, Work Engagement, And Sickness Absenteeism, J. Organ. Behav. 30 (2009), 893–917. https://doi.org/10.1002/job.595.
- D. Xanthopoulou, A.B. Bakker, E. Demerouti, W.B. Schaufeli, The Role of Personal Resources in the Job Demands-Resources Model, Int. J. Stress Manage. 14 (2007), 121–141. https://doi.org/10.1037/1072-5245.14.2.121.
- J.R. Rizzo, R.J. House, S.I. Lirtzman, Role Conflict and Ambiguity in Complex Organizations, Admin. Sci. Quart. 15 (1970), 150-163. https://doi.org/10.2307/2391486.
- R. Kahn, D. Wolfe, R. Quinn, J. Snoek, R. Rosenthal. Organisational Stress: Studies in Role Conflict and Role Ambiguity, Wiley, New York, 1964.
- S.E. Jackson, R.S. Schuler, A Meta-Analysis and Conceptual Critique of Research on Role Ambiguity and Role Conflict in Work Settings, Organ. Behav. Human Decision Processes. 36 (1985), 16–78. https://doi.org/10.1016/0749-5978(85)90020-2.
- S. Gilboa, A. Shirom, Y. Fried, C. Cooper, A Meta‐Analysis of Work Demand Stressors and Job Performance: Examining Main and Moderating Effects, Pers. Psychol. 61 (2008), 227–271. https://doi.org/10.1111/j.1744-6570.2008.00113.x.
- T.C. Tubre, J.M. Collins, Jackson and Schuler (1985) Revisited: A Meta-Analysis of the Relationships Between Role Ambiguity, Role Conflict, and Job Performance, J. Manage. 26 (2000), 155–169. https://doi.org/10.1177/014920630002600104.
- T.J. Fogarty, J. Singh, G.K. Rhoads, R.K. Moore, Antecedents and Consequences of Burnoutin Accounting: Beyond the Role Stress Model, Behav. Res. Account. 12 (2000), 31–67.
- L. Burney, S.K. Widener, Strategic Performance Measurement Systems, Job-Relevant Information, and Managerial Behavioral Responses—Role Stress and Performance, Behav. Res. Account. 19 (2007), 43–69. https://doi.org/10.2308/bria.2007.19.1.43.
- J.E. Rebele, R.E. Michaels, Independent Auditors’ Role Stress: Antecedent, Outcome, and Moderating Variables, Behav. Res. Account. 2 (1990), 124–153.
- R.E. Viator, The Association of Formal and Informal Public Accounting Mentoring with Role Stress and Related Job Outcomes, Account. Organ. Soc. 26 (2001), 73–93. https://doi.org/10.1016/s0361-3682(00)00002-7.
- R.J. House, R.S. Schuler, E. Levanoni, Role Conflict and Ambiguity Scales: Reality or Artifacts?, J. Appl. Psychol. 68 (1983), 334–337. https://doi.org/10.1037/0021-9010.68.2.334.
- R.D. Caplan, S. Cobb, J.R.P. French, Jr, et al. Job Demands and Worker Health: Main Effects and Occupational Differences, University of Michigan, MI: Institute for Social Research, 1980.
- R.C. Kessler, C. Barber, A. Beck, et al. The World Health Organization Health and Work Performance Questionnaire (HPQ), J. Occup. Environ. Med. 45 (2003), 156–174. https://doi.org/10.1097/01.jom.0000052967.43131.51.
- M.O. Ravn, V. Sterk, Job Uncertainty and Deep Recessions, J. Monet. Econ. 90 (2017), 125–141. https://doi.org/10.1016/j.jmoneco.2017.07.003.
- P. Vlaenko, Perubahan Sifat Resesi, Great Barrington, MA: Institut Penelitian Ekonomi Amerika, 2014.
- J. Houdmont, R. Kerr, K. Addley, Psychosocial Factors and Economic Recession: The Stormont Study, Occup. Med. 62 (2012), 98–104. https://doi.org/10.1093/occmed/kqr216.